Diagnostic & Problem Outline

X.

We uncover the root causes behind dysfunction by listening to your team and mapping how work really happens—then deliver a clear, actionable plan to restore alignment, boost morale, and get your organization moving forward again.

THE PROBLEM

Does this sound familiar?

You and your team are frustrated with the organization feeling dysfunctional, inefficinet or even fractured, yet you can’t pinpoint the cause. You may have theories, but you haven’t had the bandwidth to validate anything or uncover the root to start to drive change.

Low Morale & Rising Turnover

Frustration and uncertainty sap engagement—and while leaders want to fix things, the lack of direction drives your best people to look elsewhere.

Productivity Loss & Patchwork Fixes

Valuable time and budget get eaten up by firefighting and ad-hoc workarounds, as teams chase symptoms instead of addressing the root cause.

Reactive Focus & Strategic Drift

With no clear starting point, the organization keeps pushing other priorities—yet without tackling the underlying dysfunction, critical initiatives stall or veer off course.

Client Impact & Trust Erosion

Internal chaos shows up as missed deadlines and mixed messages—pushing customers away and undermining confidence in your ability to deliver.

THE SOLUTION

A

We help you find out what’s really holding your team back by talking to your people and mapping how work actually gets done. Then we give you a clear, step-by-step plan of quick fixes and longer-term changes, get your leadership on the same page, and roll out simple communications so everyone knows what’s next. This straightforward approach tackles the real problems, boosts morale, and gets your organization running smoothly again.

  • Conduct confidential stakeholder interviews & anonymous pulse surveys to produce a Diagnostic Report that pinpoints core dysfunctions—giving you clear insights into pain points and increasing engagement with team members boosting their morale.

  • Map end-to-end workflows & culture touch points via facilitated workshops, creating visual flowcharts of processes and workarounds—revealing bottlenecks and redundant efforts.

  • Deliver a root-cause analysis report that ties each issue to its impact on productivity, engagement, and strategy enabling you to prioritize focus areas with confidence.

  • Design a KPI dashboard and reports to provide real-time visibility and equip you to make data driven business decisions. Level of build and automation of dashboard will be dependent on tool of choice and can be defined during scoping.

  • Create an solution roadmap with phased initiatives of an action plan - from quick wins to short-, medium-, and long-term projects - complete with owners, timelines, and success metrics driving immediate gains and sustained momentum.

  • Facilitate a leadership alignment session to share findings, build consensus on priorities, and refine the roadmap in real time with executive feedback ensuring unified buy-in.

  • Develop a change management & communication plan with tailored messaging templates, manager toolkits, and a roll-out schedule ensuring the full team understands the findings and next steps rebuilding trust with the organization.

The Results

  • Faster, smarter problem solving

  • Clarity on source of truth for problems

  • Increased trust and momentum across the organization

Book a free consultation